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As Managing Member and Chief Consulting Strategist of CMW Services, LLC, Crystal Marie Wallace brings over two decades of experience helping organizations bridge the gap between learning, technology, and strategy. Her work spans strategic planning, IT operations, leadership development, and entrepreneurial support—guiding clients through transformation with both vision and precision.
Challenge: Many organizations struggle to align strategy with execution, leaving innovation unrealized and teams under-empowered.
Approach: Crystal applies a systems-thinking mindset honed through her experience in project management, adult education, and organizational design. She creates integrated frameworks that empower teams, streamline operations, and drive measurable results.
Impact: Her firm, CMW Services, has become a trusted partner for public and private sector organizations seeking to grow sustainably while embedding equity, access, and innovation into their core strategy.
Focus Areas: Strategic Planning • IT Management • Leadership Development
Affiliations: CMW Services • National Society of Black Engineers • Face to Face Initiative • Covenant of Grace Ministries
Credentials: BS, Management (Rensselaer Polytechnic Institute) • MBA (Canisius College) • M&T Bank Management Development Program Alum
Location: Buffalo, New York
Editor’s Note: Part of the VPB Collective — Builders, Backers & Believers creating scalable impact at the intersection of Capital, Capacity, and Community.